Monday, October 8, 2012

Error in Phase PREP_INPUT/TOOLVERSION_INI of SUM Tool During EHP5 Upgrade

Error in PREP_INPUT/TOOLVERSION_INI phase while EHP5 Upgrade while using SUM Tool.

Error Log:
++++++++++++++++++++++++++++++++++++++++++++++++++
EXECUTING /usr/sap/SID/SUM/abap/exe/disp+work (disp+work) -V
disp+work: /lib64/libuuid.so.1: no version information available
(required by disp+work)
disp+work: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by
disp+work)
disp+work: /usr/lib64/libstdc++.so.6: version `CXXABI_1.3.3' not found
(required by /usr/sap/SID/SUM/abap/exe/dw_gui.so)
SAPup> Process with PID 19406 terminated with status 1 at
20121007182625!
++++++++++++++++++++++++++++++++++++++++++++++++++
Solution:

Please refer to SAP note 1563102 for its cause and solution

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